When my contract with Kier terminated on November 30, 2009, Kier failed to provide me with ANY account information for the building's services.
Finally, On December 11, 2009, after numerous requests, Kier employee, Pam Tomney provided me with the contact information for the waste removal company and a detail of the waste removal expenses for the time I owned the building.
On Wednesday, December 16, I noticed that although there was only a couple of bags of trash in the dumpster, The Allied Waste truck came out and emptied it. On Friday, December 18, Allied's truck came out again to empty the dumpster, that contained only 1 bag of trash.
Now that I had the contact information that Ms. Tomney had given me, I contacted Allied Waste to discuss their services and the contract I had with them.... What I found out, paints a clear picture of Kier's habitual neglect of my property.
Apparently, I never had a contract with Allied Waste:
- The Allied Waste account for the building was in Kier's name and had most recently been updated in 1995. (10 years before I bought the building)
- Although the usage clearly didn't call for it, Kier was having the trash picked up twice weekly at a cost of nearly $90 per pick-up.
Although I was thrilled that we had significantly reduced the monthly waste removal bill, I eventually grew tired of Allied Waste’s trucks habitually running over our sprinklers and breaking them. Their exceedingly poor customer service and failure to address the problem of their drivers breaking our sprinklers, led me to consider other waste removal companies. In September 2013, I contacted Waste Management and was happy with the significantly lower quote they had given me, but decided to stay with Allied (now Republic Services) after Allied convinced me that the quote Waste Management had given me was only a come-on / teaser rate, to get me to switch.
Another year passed and I was still dissatisfied with republic Services and their ever increasing prices, so I decided to take a chance and make the change and I couldn’t be happier, as you can see in this comparison.
Paragraph 17 of my contract with Kier Management, required them to seek out the best prices for services.
Kier's contract with Allied Waste was 20-yearts old. It began in 1987 and had not been changed or modified since 1995.
Apparently, 20-years was just not enough time for Kier to seek out the best price for trash
I assumed that the company I hired to manage my building, would do the job that I had hired them to do. In just this one instance, that assumption cost me over $5,500.
No Kier Management is suing me for telling people about it.... ALL class