Apparently, Mr. Benevento was ill informed, (or outright lied to) by his client, regarding the issues at hand, as almost none of the information in this letter to me is remotely accurate.
NOW: •The timer cycles the boiler on and off; •The tenants don't have to open their windows during snow storms; and •My gas bill has dropped by well over 50%. The $59 cost of the timer and the $150 cost of installing it, fell WELL below the $1,000 limit that Mr. Benevento refers to, regarding expenditures.
(just like the estimated $6,700+ that Kier wasted every year on excessively high gas bills)
Negligent Applicant Screening:
- Kier last claims to have pressure washed the building on May, 20, 2009
- Less than one year later, on May 4, 2010, I personally removed over 1,600 pounds of pigeon droppings, which filled more than 5 large Hefty yard bags and pressure washed the building.
- Over a year later, on May 31, 2011, I personally removed the pigeon droppings from the building again, which filled less than 1/4 of the same size Hefty yard bag. (approximately 40 pounds)
Willful Non-Disclosure During Purchase:
Negligent Maintenance and Repairs:
Mr. Benevento is clearly unfamiliar with the difference between, "Capital Improvements" and "Preventative Maintenance". At no time did I expect, or ask Kier to make any capital improvements to the property. To the contrary, prior to November 2009, I was completely unaware that any capital improvements were necessary, due in large part to misleading correspondence from Kier, indicating that all was well at the building.
- The following exchange of letters and e-mails are in chronological order, with my correspondence on the left and Mr. Benevento's correspondence on the right.
- Illegal and/or un-permitted repairs;
- Violation of health, safety, building and City codes;
- Negligence in maintaining resident files and records;
- Habit of placing tenant's lives at risk;
- Disregard for the safety of their own employees;
- Disregard of tenant requests for repairs and service; and
- Negligence in almost every aspect of the day to day management, maintenance and operation of this property.
I then consolidated my requests into one document and sent the following letter to Mr. Benevento via Registered U.S. Mail, to ensure proof of its delivery:
Mr. Benevento immediately responded with this rudely worded email:
to pay the piper.